Shipping Policy

Birds Nest Exclusive Shipping Policy

Thank you for shopping with Birds Nest Exclusive! We appreciate your business and are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

• Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

• Standard Shipping: 3–7 business days

• Expedited Shipping (if selected): 2–3 business days

Please note that shipping times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and shipping method selected.

We may occasionally offer free shipping promotions. When available, the promotion details will be displayed on our website.

Tracking Your Order

Once your order ships, you will receive a tracking number by email so you can monitor your package's progress.

Incorrect Shipping Information

Please verify your shipping address before completing your purchase. Birds Nest Exclusive is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, contact us immediately. We will do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost or Delayed Packages

After a package has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your package is significantly delayed, appears lost, or arrives damaged, please contact us. We will gladly assist you in working with the shipping carrier to resolve the issue.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.

Questions

If you have any questions about your order or our shipping policy, please contact our customer support team. We're happy to help and appreciate your support of Birds Nest Exclusive.